Resolution by Directly Contacting the Member
It is more effective and efficient to try and resolve problems directly. However, if the broker and customer are unable to reach an amicable resolution, customers can seek arbitration.
Arbitration Committee of Stock Exchange
Customers have the alternative of referring unresolved matters to arbitration with the committee of Pakistan Stock Exchange.
Securities & Exchange Commission of Pakistan (SECP)
Customers can lodge complaints electronically or submit the complaint form to SECP at:
Securities and Exchange Commission of Pakistan
NIC Building, Jinnah Avenue,
Blue Area, Islamabad
Customer Care
At IGI Securities, we have a dedicated team of professionals to cater to our valued clients.
Email: info@igi.com.pk
Phone: +92 21 111 444 001
7th Floor, The Forum, Suite 701-713, G-20, Block 9,
Khayaban-e-Jami, Clifton, Karachi - 75600, Pakistan
Pending Investor Complaints
There are no pending investor complaints outstanding.
View Penal Actions
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Disclaimer
In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (SECP). However, SECP will entertain only those complaints which were first requested to be redressed by the company and the company has failed to redress the same.